What is the average partnership duration at Rika Sensor? Do you have long-term clients?

Rika Sensor focuses on the R&D, manufacturing and service of weather sensor, environmental sensor and weather station. Relying on high-precision product performance, stable delivery capacity and comprehensive after-sales guarantee, we have established long-term and stable cooperative relationships with customers around the world. The details of the cooperation cycle and long-term cooperative customers are as follows:

The average cooperation cycle with our customers is 1 to 3 years, which not only fits the service life of sensors and monitoring equipment, but also adapts to the progress rhythm of projects in various industries — whether it is the long-term monitoring deployment in smart agriculture, the operation and maintenance cycle of photovoltaic power stations, or the continuous compliance monitoring in the water treatment industry, it can accurately match the project needs of customers.

In terms of long-term customer cooperation, we have a large number of stable long-term partners: among them, more than 40% of customers have cooperated with us for more than 2 years, and in the core customer group, some have cooperated with us for more than 5 years. Even some customers established cooperation with us since the early stage of the company's international business expansion and grew together with the company.

From the initial selection of an environmental sensor to several years of operational maintenance, we provide dedicated technical coordination. This service-centric model results in a consistently high re-order rate and has allowed our business network to expand sustainably across the globe.